JapanToday reports that the hotel admitted Friday that ingredients being used in one restaurant differed from what was on the menu.
According to a hotel spokesman, the hotel’s Chinese restaurant had been falsely advertising its use of both high quality “Shiba shrimp,” and “Taisho Shrimp,” when, in fact, lesser quality “Indian Shrimp” were being served to customers, TBS reported Saturday. Records found at the hotel proved the inconsistency had been occurring since 2008.
The spokesman said that labeling the shrimp based on size was simply in accordance with common industry practice. “Shiba shrimp,” for example, refers to all smaller varieties, whether they are Shiba shrimp or not. The hotel said it will refund customers who had been misled.